FREE 2-Day Shipping - No Questions Asked Returns

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The Joseph Robert Jewelers Experience

Free 2-Day Shipping All Orders Sent Within One Business Day via UPS 2-Day Shipping
No Questions Asked Returns If You Don't Love it For Any Reason, Send it Back for a Full Refund
No Sales Tax We Only Have to Collect Sales Tax on Orders Shipped to Connecticut
A+ Rating We are Proud of our Rating with the Better Business Bureau

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Why buy from Joseph Robert Jewelers?
With offices located in Branford CT, we are an online fine vintage and estate jewelry shop. We have a network of dealers and auctions throughout the northeast that we visit weekly to find both classic and modern pieces we know our customers will love. After authenticating, cleaning/polishing, and certifying, they are listed for sale on our website. From unique vintage items that are hard to find, to classic chains and bracelets that are always in style, you will find the piece you are looking for at a price that can’t be beat!
Do you have a brick-and-mortar store?
No, our offices are not open to the public. We found keeping our overhead costs low ensures that we can offer the lowest prices to our customers through our website.
How does the shipping work?
All orders ship out within one business day of being received. Included with your order is free, insured 2-day shipping, and higher value orders will require signature for delivery. You will receive an email when your order ships with tracking information.
What is your return policy?
We know that buying jewelry online can be difficult, so we offer no questions asked 30 day returns! If you would like to return an order, just ship it back to us at our return address below, and we will issue a full refund once we receive it back. We do not charge and restocking fees, you are only responsible for the return shipping cost. Including the packing slip that came with your order is helpful. Joseph Robert Jewelers P.O. Box 2097 Branford, CT 06405
Will I be charged sales tax?
At this time we are only required to charge sales tax on orders shipped to Connecticut.
How do I know the piece is real gold?
We do not sell any gold plated, filled, vermeil, etc. items. All our pieces are real gold. We professionally test every piece by both laser and acid to confirm the gold purity prior to listing, even when the pieces are stamped.
Do you have any reviews?
Yes, and we are very proud of them! Many customers have left reviews of purchases on our website (you can see them towards the bottom of any product page). We also have over 10,000 reviews and feedback on selling platforms such as Etsy, 1st Dibs, eBay, Ruby Lane, etc. We love selling on those platforms, but you will always find our best prices right on our website!
Do you negotiate your prices?
No, we keep our prices as low as possible for a better customer experience. We urge you to shop our prices around, you won’t be disappointed!
Do you have any sales (Black Friday, Holidays, etc.)?
No, we feel that keeping low, consistent prices works best for everyone. We do offer a 10% off discount on your first order when you sign up for email newsletter!
Do you offer layaway?
We will work with you if you need to set up a payment plan on a higher value order. Contact us and we can usually set something up for you.
Can you alter pieces (resize a ring, shorten a bracelet, etc)?
Unfortunately, we no longer do any in-house repairs or alterations. If you would like to know whether it is possible for your local jeweler to do this for you on a certain piece, just ask us!
Do you buy jewelry?
At this time we are only buying jewelry from the dealers and auctions we have relationships with.
Have any other questions about Joseph Robert Jewelers?
We always love to hear from you! You can contact us through the methods below: Email Us: Live Chat: On Website